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“Why can’t business teach its techies how to speak? Probably because it doesn’t understand them, according to Grant, 35, owner of Executive Speaking, a Minneapolis firm that teaches technologically inclined professionals how to communicate with lay people. A former theater critic, Grant advises engineers to sidestep the morass of detail into which they often fall. Instead of ticking off points like beads on a string, her charges learn to return to the central point of their presentations, linking it to each subsidiary notion. She has thus helped bridge the gap between the numerate and the easily baffled at such firms as Honeywell, United Technologies, and General Dynamics.”

 

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